Today’s Business Live radio show featured interviews with networking expert Jill Ashton and with Charlie King, a startup specialist with Business Sheffield. And the show includes an interview recorded last week with author and “celebrity service” expert, Geoff Ramm.
Here’s the podcast – timings are below.
Timings:
- 0 – 2:46 Introductions and news about the Government taking steps to strengthen the Social Value Act; social ventures selected to be finalists in the 2015 EU Social Innovation Competition; and Sheffield-based Bestobell Marine, a global manufacturer of cryogenic valves which has won a major contract with South Korea.
- 2:46 – 13:46 Charlie King on Small Business Saturday – what the campaign is and a number of forthcoming events organised by Business Sheffield to support businesses; MADE Festival; the confidence of the business community; Outdoor Sheffield; support for startups.
- 13:46 – 21:40 Jill Ashton on networking and how everybody can do it. What events to go to and what to avoid – and Jill’s top tips.
- 21:40 – 22:28 forthcoming events listeners may find of interest.
- 22:28 – 25:53 Charlie on Business Sheffield’s forthcoming Small Business workshops and other support.
- 25:53 – 38:25 Geoff Ramm discussing the concept of “celebrity service” in a new interview which was recorded at last week’s MADE Festival. What are the nine components of celebrity service and how do you provide it?
- 38:25 – end. Back in the studio with Jill and Charlie for a chat about whether businesses really are delivering the best service to customers; generating referrals and recommendations; social media; business values; and more tips based on Jill’s and Charlie’s experiences.
More about my Business Live radio show (which you can hear every Friday morning from 9-10am on Sheffield Live radio). Enjoyed this? Share it using the buttons below.
Speak Your Mind